Shipping & Returns


Istanbulsupermarket provides a full credit for any food or supermarket product which is damaged or unusable because of the shipping and handling conditions. All claims must be made to within five days after delivered. We do not accept the items that you do not like in package shape. We do not accept returns on perishable items. 


Please package your return properly. Send the package securely wrapped to: 405 Lively Blvd, Elk Grove Village, IL 60007. 

Once we have received and processed your return, we will issue a credit to the credit card on which the purchase was made. 

Return shipping and handling charges are nonrefundable unless istanbulsupermarket makes and error in shipping your order or an item is found to be defective excluding perishable items).